TSR #024: Building Genuine Relationships

Read time: 2 minutes

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Ok, let’s dive in for today. What’s Cooking?

Transactional vs Long Term Relationship

A lot of recruiters touch and ghost.

It’s bad for their reputations, and it’s bad for them financially as well.

When I started a decade ago in recruitment, I was churning. Or put simply, I was trying to spam as many CVs as I could to my clients.

My philosophy back was to chope (Singapore slang for putting a hold on something) the CV before another recruiter cuts in.

As you can imagine, it wasn’t very satisfying work because I was living off a scarcity mindset, subscribing to thinking such as “more is better, it’s either you or me, that’s just the way it is…”

As such, I was talking to candidates with superficial interest. My only interest was to get them to apply, and spam their CV to my clients whom I thought would be delighted with my constant flow of CVs for them to choose from.

I was dead wrong but I had no idea and that’s one of the saddest thing in life, to keep heading into the abyss of disappointment.

Then in 2018, almost a decade after being a recruiter, I had a mind blowing experience. A client referred a candidate to me and suggested I get in touch to see what I could do for that candidate.

I took a cursory glance at the CV and almost immediately wanted to bolt. The candidate is French, drawing a high salary and looking for something better. Non, merci.

First of all, I had nothing better and from my past experience, the success rate of placing locals was significantly higher than trying to place a foreign talent. However, the candidate was a referral from my client and I couldn’t muster the audacity to say No.

I got to show some respect to my client.

So I dialed the number quickly and in 20 minutes, concluded the exploratory call. Turns out the candidate is actively seeking as his company wasn’t doing well.

Well, I really couldn’t help except to be a listening ear for that 20 minutes. It’s probably the last we would hear from each other.

This time, I was wrong.

Fast forward 4 months, the candidate became the CFO of a multi-national company and was given a semi-expat package that exceeded his expectation. Not only was he elated, I was also floored. First by this unexpected twist of events and also by the LARGEST invoice I have ever billed in my career.

A 20-minute call turns into a $55,000 billing.

Since that day, I learnt the valuable lesson of investing in long term relationship and as I do that, my recruitment business began to take off. I no longer had to live the life of churning, nor hunt randomly on LinkedIn or other social platforms, as most of my placements are successfully completed through referrals.

What I did was to open my heart, and decide I would invest genuinely in learning about people I work with, and being a help to them whenever I can.

So can you.

p.s. Follow me on LinkedIn and DM “The Solo Recruiter” if you want to learn how to create genuine long lasting economic opportunities with and through your network.

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